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FAQ

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FAQ

Welcome to our FAQ! You may find some commonly asked questions here, if you did not find your answer here then please do not hesitate to contact us.

How will I Receive the domain name after making payment?

Once you win the domain at www.rajdomains.com you are hereby required to send us the following information.

For GoDaddy 
1. GoDaddy.com username / customer ID.
2. Email Address associated with GoDaddy.com

For Dynadot
Account Fourm Name

How much time it takes to receive the domain name?

Once you make the payment and send us the required info we will push your domain within 24 hours.

What are your working hours?

We work in IST (Indian Standard Time) and our working hours are 10:00 AM to 05:00 PM(Monday to Friday) and 10:00 AM to 02:00 PM (Saturday).

Can I also transfer out this domain to other registrar?

All domains we acquire comes with 60 days lock period with GoDaddy.com from the date of registration of domain name. Means in 1st 60 days domain cannot be transferred out from GoDaddy whereas it can be pushed to your godaddy.com account. If domain has crossed 60 days lock period than we have no problem with that, if you are looking to transfer domain to your registrar then you can do that simply request us the domain Auth Information. Domain Auth Information will be emailed to your PayPal email.

Do you also offer refund?

Refund is issued in the following cases.

  • Domain you bought is not availabe.
  • There is a typo problem with domain.
  • Domain extension is wrong.

What payment options do you offer?

We accept payments via Credit / Debit Card, PayPal, GoDaddy, SEDO, Escrow, DN.com and Bank Transfer.
For more information on payments please refer to Payment Method page.

I cannot find my question here what should I do?

Please click here or direct your question at raj@rajdomains.org and we will be happy to assist you.

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